1 business day
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Mar 2, 2023
We love the clock. It’s exactly as pictured and described. It was packaged very well and no issues. Would definitely recommend this seller.
Mar 1, 2022
The clock is beautiful. The hour hand was getting stuck on the 4, however Mark was nice enough to message me saying sometimes shipping bends the hands and gave me tips (with pictures) to bend the hands straight to fix the problem ! I appreciate that so much.
Apr 10, 2021
It was more beautiful than I ever expected. Great craftsmanship, excellent customer service and the packaging/shipping experience was on time and quality! Thank you!
Oct 2, 2020
Jun 3, 2019